Problem Solving Techniques

You can register for any of our courses via our on-line Course Application Form.

Course Summary

A course to provide participants with the skills to investigate and solve problems.

Aim

The aims of the course are to provide participants with the skills to investigate problems and to identify, apply and verify the best solutions to those problems.

Audience

Managers who require to investigate and solve problems.

Schedule

See Course Schedule.

Description

The aims of the course are to provide participants with the skills to investigate problems and to identify, apply and verify the best solutions to those problems.

The course will consist of a number of short presentations interspersed with practical exercises designed to reinforce the learning process.

The course will address:

Identifying and Reducing the Costs of Quality

Tools and Techniques for Problem Solving and How these can be used to Achieve Continuous Improvement, including:

The Five-Step Approach to Process Improvement
Process Definition
Gathering and Analysing Data in Support of Problem Solving
Line Charts
Bar Charts
Stratification
Pareto Analysis
Critical Process Analysis
Brainstorming Techniques
Cause and Effect Diagrams
Solutions Analysis (Reverse Cause and Effect)
Process Mapping
GANTT Charts

Instructors

Notes

The course can be given as a one-day course, in which case we will cover the same ground, but there will be fewer opportunities for practical exercises to practice the individual tools and techniques

Price

GBP 400 + VAT In-house - please enquire.

If your interested in this course, please fill in the Application Form.

We also offer other courses. Please see our Courses information for further details.