August 2002 Quality Associates re-recognised by Investors in People Quality Associates has been re-recognised by Investors in People yet again. We believe that the IIP Standard is an excellent basis for developing the future of businesses.
July 2002 QA Announce a New Course - Introduction to Process Improvement Organisations can gain tremendous benefits in efficiency and effectiveness by improving their base business processes. Continual Process Improvement is a requirement of compliance with ISO 9001:2000 and the EFQM Excellence Model.