Peter Fraser |
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Peter Fraser has extensive experience in the implementation of management
systems. He has an honours degree in Mathematics and has been a member of
the Institute for the Management of Information Systems (MIMIS) since the
1970s. After 12 years in software systems development, he led the IT Skill
Group at Thomson McLintock Associates (later KPMG) in Scotland. He is a
member of the Institute of Quality Assurance's Integrated Management Special
Interest Group (IMSIG) and of the Deming Learning Network.
He established his own independent consultancy in 1988 prior to establishing
his own company (MandOS) in November 1999 to develop a range of process
mapping and management system software based on his approach to business
process management and management systems design. Using the same approach,
he recently designed and delivered Quality Management modules for a leading
University's MSc Project Management course.
PROJECTS
(in a wide range of business sectors such as: the NHS and other public
sector organisations, oil and gas, oil service, technology, engineering,
insurance, local government and a variety of SMEs)
- Management System Development: developed concise management systems in
electronic format to convert business plans into practical, working systems;
replaced "traditional" narrative quality systems with a process-based
flowcharted presentation format. Delivered awareness training and on-going
assistance as required.
- Business Process Reviews: assisted in the definition and review of
existing operations leading to the identification and introduction of
improvements
- Management Development and Training: developed a portfolio of training
courses on business process definition and management and process-based
management systems. Promoted and co-presented a series of quality system
seminars for small companies in the software industry and for support
departments of larger organisations. Co-ordinated management development
courses for Scottish clients of a leading UK consultancy firm.
ARTICLES
Has published a number of articles on business process management and
management systems design in the Institute of Quality Assurance's Quality
World magazine and TickIT International. Author of "Dee the Business"
(Black and White Publishing 2005).
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