Site Map - Quality Associates

Quality Associates
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- Excellence Model
  - Criterion 1: Leadership
  - Criterion 2: Policy and Strategy
  - Criterion 3: People
  - Criterion 4: Partnership and Resources
  - Criterion 5: Processes
  - Criterion 6: Customer Results
  - Criterion 7: People Results
  - Criterion 8: Society Results
  - Criterion 9: Key Performance Results
- Course Application Form
- Course Schedule
  - Courses
    - Audit Training Course - Distance Learning
    - Business Excellence Assessment Workshop
    - Continual Process Improvement
    - Effective Transition to ISO 14001:2004
    - Excellence Model briefing for a Chief Executive
    - Excellence Model for Managers
    - Facilitated Self-Assessment using the Excellence Model
    - Health and Safety - Obligations and Practices
    - INTEGRATED AUDITING COURSE - MODULE 1 -Understanding ISO 9001:2000.
    - INTEGRATED AUDITING COURSE - MODULE 2 - Auditor Training ISO 9001:2000
    - INTEGRATED AUDITING COURSE - MODULE 3 - INTEGRATING AUDITING
    - Introducing the Excellence Model
    - Problem Solving Techniques
    - Process Management and Improvement.
    - Quality Assurance to Excellence
    - Quality Awareness Course
    - Understanding Business Processes and Process Mapping
    - Understanding ISO 14001:2004
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  - Andy Jones
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  - Iain Talbot
  - Lawson Heron
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